Privacy
Policy

1. PERSONAL INFORMATION

ARQUIVAR is concerned about privacy issues and want you to be familiar with how we collect, use and disclose information. By providing Personal Information to Arquivar, you agree to the terms and conditions of this Privacy Statement.

1.1. Personal Information Arquivar Collects

“Personal Information” is information that identifies you as an individual or relates to you as an identifiable individual.

Personal information includes:

• Name;
• Postal address (including billing and shipping address);
• Telephone or fax number;
• Email address;
• Credit and debit card number;
• Company issued ID number;
• Date of Birth;
• Banking information, such as account and routing numbers;
• Passwords and reminder questions/answers;

Arquivar collects Personal Information when you participate in various opportunities that we provide, for example:

• When you order a product or service or make a request;
• When you register for subscriptions, or other communications through the Site;
• When you participate in a contest, promotion, sweepstakes, survey or other promotion;
• When you participate in a blog or forum;
• When we conduct market research, meet you at a trade show or other event.
• We need to collect Personal Information in order to provide requested services and products to you. If you do not provide the information requested, we may not be able to provide the Services. If you disclose any Personal Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Statement.

We need to collect Personal Information in order to provide requested services and products to you. If you do not provide the information requested, we may not be able to provide the Services. If you disclose any Personal Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Statement.

1.2. How We Use Personal Information

Personal Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Statement.

We and our service providers use Personal Information for our business purposes, including to:

• Fulfill your purchases and respond to your requests and inquiries
  

– Process your payments, have your order delivered to you, communicate with you regarding your purchase and provide you with related customer service.

– Send you important information regarding the Site, changes to Arquivar’s terms, conditions and policies and/or other administrative information.

We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.

• Send you email alerts, text messages and other written or electronic communications

We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.

• Personalize your experience by presenting products and offers tailored to you
  

– To better understand you and personalize our interactions with you.

We will engage in this activity with your consent or where we have a legitimate interest.

• To track of your preferences and provide information to the website owners which may be used to improve your online experience.
  

– Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies provide a way for the website to recognize you, keep track of your preferences, and provide information to the website owners which may be used to improve your online experience.

We will engage in this activity with your consent or where we have a legitimate interest.

• Allow you to sign up for contests, technology forums and other activities

– Allow you to participate in sweepstakes, contests and similar promotions and to administer these activities. Some of these activities have additional rules, which could contain additional information about how we use and disclose your Personal Information, so we suggest that you read these rules carefully.

– Permit you to register and participate in technology forums and other events with Arquivar.

We will use Personal Information in this way to manage our contractual relationship with you or with your consent.

• Achieve Arquivar business purposes
  

For data analysis, audits, researching and developing new products, enhancing Arquivar’s website, improving Arquivar’s services, developing marketing events and identifying usage trends.

We will engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, to determine the effectiveness of marketing activities and/or because we have a legitimate interest in doing so.

We may also use Personal Information as we believe to be necessary or appropriate: (a) to comply with applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including those outside your country of residence; (d) to enforce Arquivar’s terms and conditions; (e) to protect Arquivar’s operations; (f) to protect Arquivar’s rights, privacy, safety or property, you or others; and (g) to allow Arquivar to pursue available remedies or limit the damages that we may sustain.

1.3. How Personal Information is Disclosed

Your Personal Information may be disclosed:

• To Arquivar’s third party service providers. These third parties provide services such as website hosting, data analysis, payment processing, order fulfillment, product distribution, infrastructure provision, IT services, customer service, email delivery services, credit card processing, auditing services and other similar services to enable them to provide services.
• To third parties such as agents, retailers and distributers to facilitate the sale and distribution of Arquivar’s products and services, which may include marketing communications consistent with your choices.
• To third party sponsors of sweepstakes, contests and similar promotions.
• To identify you to anyone to whom you send messages through the Site.

2. THIRD PARTY SITES

This Privacy Statement does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site to which the Site contains a link. The inclusion of a link on the Site does not imply endorsement of the linked site by Arquivar. We are not responsible for the information collection, use, disclosure or security policies or practices of any app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Information you disclose to other organizations through or in connection with the Site.

3. SECURITY

Arquivar uses reasonable organizational, technical and administrative measures to protect Personal Information under Arquivar’s control. In addition, internal guidelines and training policies are established for Arquivar’s employees, in utter compliance with this Privacy Statement.

Furthermore, due to storage security, Arquivar has employees specialized in providing IT services to provide advice, consultancy, control of the flow of incoming and outgoing information, including the detection, and protection against the intrusion of malicious software. Arquivar also has a developed management system, which aims to guarantee the continuity of services in contingency scenarios, by relying on firewalls, software architecture with data copying, restoration, and recovery (backup and restore) and invasion prevention.

Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you suspect or have reason to believe that your interaction with Arquivar is no longer secure, immediately notify us of the problem by the e-mail address mentioned at the end of this Privacy Statement.

4. CHOICES AND ACCESS

4.1. How you can access, change or suppress your Personal Information

If you would like to request to review, correct, update, suppress or delete, or object to, restrict or otherwise limit Arquivar use of, your Personal Information that has been previously provided to Arquivar, or if you would like to request to receive an electronic copy of your Personal Information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law) you may contact Arquivar by the e-mail address mentioned at the end of this Privacy Statement.

In your request, please make clear what information you would like to have changed, whether you would like to have your Personal Information suppressed from a Arquivar’s database or otherwise let Arquivar know what limitations you would like to put on Arquivar use of your Personal Information. We will try to comply with your request as soon as reasonably practicable.

5. RETENTION PERIOD

We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or allowed by law.

The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you and provide requested services to you;
• Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
• Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

6. USE OF SITE BY CHILDREN

Arquivar is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities. Arquivar does not target the Site or the App to children less than sixteen (16) years of age or knowingly collect Personal Information from children for the purpose of selling products or services.

7. SENSITIVE INFORMATION

We ask that you not send Arquivar, and you not disclose, any sensitive Personal Information (for example, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) on or through the Site or App or otherwise to Arquivar.

8. CONTACTING ARQUIVAR

If you have questions about this Privacy Statement, contact us by the following e-mail address: comunicacao@arquivar.com.